Zain bills can be paid at

Mohammed Ali Al Qaed, CEO of the eGovernment Authority and Mohammed Zainalabedin, Zain Bahrain General Manager after the agreement signing
Upon the request of the customers and as part of the strategic objectives which aim at strengthening partnership between the public and private sectors, the e-Government Authority (e-GA) has announced the first cooperation of its kind with Zain Bahrain through the launch of a bundle of eServices on the e-Government portal (

By visiting the portal, Zain subscribers can now benefit from a wide range of services such as viewing and/or paying their bills, or recharging their balance.

“The inauguration of these online services is derived from Zain’s keen concern to reap benefits from partnership initiatives with the private sector in order to provide optimal and large-scale services – as per the current practices which guarantee to provide high-quality services as a common practice used for Zain customers. We are proud to foster such partnership with eGA in this arena,” Zain Bahrain General Manager Mohammed Zainalabedin, said.

eGA Chief Executive Officer Mohammad Ali Al Qaed stressed the importance of this partnership which came about as an outcome of a direct interaction with the public, and upon their request to pay phone bills online through the eGovernment portal.

“The Authority is very keen to provide and optimize effective, high-quality and comprehensive services for the community; it also aims to increase opportunities for partnerships with the private sector, improve cooperation between institutions and achieve better results,” Al-Qaed, added.

“This is the first partnership of its kind in the telecommunication field. Such initiative reflects government directions in this regard with the purpose of promoting further innovations and entrepreneurship for the benefit of all concerned parties,” Al-Qaed, said.

Al Qaed has praised Zain’s keen desire to provide excellent services for its customers as part of its remarkable efforts of offering best solutions and service features to translate its commitment into continued customer satisfaction.

This initiatives fall under the eGovernment’s future plans, where citizens and residents can pay their monthly bills through one electronic page, with the coming portal revamp and integration of all services in the (eKey) system, which was launched by His Highness Shaikh Mohammed bin Mubarak Al Khalifa, Deputy Prime Minister, Chairman of the Supreme Committee for Information and Communication Technology during the Bahrain International eGovernment Forum 2012. The eKey is the first system of its kind in the region that provides three levels of security including password, smart card, and fingerprint for identity verification and enables users to use an integrated eKey to access government services offered through all available channels.

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