“This new service, which is the first of its kind in the region, emphasizes the role of the company’s leadership position in serving the insurance industry in the Kingdom, and aim towards greater transparency in the transaction of insurance in line with the highest standards of corporate governance in order to provide auction service – for the salvage cars and goods- in a simple, convenient and secure means using the latest modern technology,” said Essam Al Ansari, the General Manager of the company.
“The company continues to innovate and improve all insurance products and services in order to facilitate all procedures for customers using the latest electronic technology,” he added.
“The service is available to all individuals and institutions in all categories to access the website and to bid the appropriate price for the various goods and vehicles affected by traffic accidents or mishaps, all the auctioned goods and vehicle will have sufficient details and pictures as well as the opening and the closing bid prices of the auction can be obtained. Furthermore, customer enquiries or information requests will be replied to via email through the company’s website www.etakaful.bh,” he said.
He added that this approach would greatly reduce the time and effort exerted in traditional auctions to be replaced with the modern electronic, innovative and effective e-bidding service.
“This process takes less than a few minutes, as these actions would be through auction registration after determining the price through the web page and submitting all the relevant data. During the auction process the client will be notified immediately by e-mail and text message on his mobile if he wins the bid.”
“The electronic system verifies the entered data with the existing client data, in order to have the information officially documented to secure the auction. All appropriate control steps have been adopted and set for the auction procedures to prevent the occurrence of e-fraud,” he explained.
Takaful e-bidding service allows customers to participate at any time, from anywhere, through online registration and participation in the auction to start bidding and payment is through the company’s head office and other branches.
“The company is working on updating and launching new innovative services through its website “in order to contain various features that would facilitate for the client the task of bidding on insurance services in general locally and regionally.”