Batelco’s resilient Global MPLS network ensured that Batelco business customers avoided any connectivity issue in spite of damage caused to the FALCON undersea fibre cable on Tuesday afternoon.
Services for Batelco’s Global MPLS customers were automatically diverted from the Falcon Cable to alternative routes, as part of Batelco’s best business practice which ensures resilience in the face of such unforeseen circumstances as a cable cut.
Batelco’s services are fully supported by the Batelco NOC (Network Operations Centre) which monitors all Batelco’s services around the clock, allowing the Company’s engineers to react immediately to deliver world-class telecommunications services to its customer base.
Investment in three international cable systems (FLAG, SEA-ME-WE 3 and SEA-ME-WE 4), a satellite earth station and additionally three diverse paths (SFO, FALCON and FOG) to access international connectivity, ensures that Batelco’s customers are provided with a world-class communications system.
Such network resilience and diversity is considered best practice in the telecommunications industry globally and continues to serve Bahrain well in minimising disruption to telecommunications services.
“Despite the Falcon cable cut, Batelco’s network has been carefully designed to provide significant resilience and diversity allowing Batelco’s affected traffic to be automatically re-routed,” said Batelco Group General Manager Media Relations Ahmed Al Janahi.
“Batelco’s multi-million dollar investments in multiple cable systems with significant diversity, expert network planning and extremely responsive restoration initiatives have protected Batelco customers from disconnection with the rest of the world,” he said.
Specialised engineers, who attended to the Falcon Cable damage, managed to have the link back on track within a few hours.