He has been functioning as Gulf Air Acting Director of Information Technology since April 2011 and was confirmed in this position last week.
Dr. Haji has been instrumental in implementing some key innovations at Gulf Air’s IT systems and processes in recent times, most notably, the introduction of advanced technology for the Gulf Air World Wide Contact Centre and Cloud Computing that have helped further improve customer interface services as well as cost efficiency to the company.
Dr. Haji received his Doctorate in Business Administration (PhD) from the University of Northumbria at Newcastle, UK in 2010. He has completed his Master’s degree in Management of Information Technology from the University of Sunderland, UK and graduation in telecommunications from the famed Cable and Wireless College, Cornwall, UK.
He started his career with Sprint Telecommunications in London before joining Gulf Air in 1985 as a network engineer and moved to Sabre – an airline IT Solutions Company – to whom Gulf Air outsourced its IT services. He then moved to EDS, another American IT solutions company with a global presence, when Gulf Air moved its outsourcing services where he grew within the ranks to become the Executive Director of EDS. When Gulf Air brought back its IT services, Jassim also moved back to Gulf Air and became the Head of Information Technology Infrastructure in 2008.