Manama: Ithmaar Bank, a Bahrain-based Islamic retail bank, announced that its award-winning card-less cash solution, MobiCash, will now be provided to customers without a service charge.
MobiCash is Bahrain’s first card-less cash withdrawal system and allows customers access to Ithmaar Bank Automated Teller Machines (ATMs) using their mobile phones or computers. Previously, Mobicash won the prestigious World Summit Award mobile (WSA-mobile), a United Nations award for helping change the way customers access cash.
Ithmaar’s MobiCash allows cash withdrawals from the Bank’s ATMs without a card. Customers can safely and securely send cash virtually to themselves, friends, family members or any third party by simply logging on to the Bank’s eBanking portal or Mobile Banking. The system automatically sends an SMS with a code that allows customers to withdraw cash without a card on the Bank’s ATM network. MobiCash is backed by a network of 47 ATMs across the Kingdom and can be used both by individuals and by corporate customers.
“As part of Ithmaar Bank’s commitment to continuously improving our customer service offerings, we are pleased to provide MobiCash for free to our customers,” Ithmaar Bank General Manager Retail and Private Banking Abdul Hakeem Al Mutawa, said.
“Following its introduction in 2013, MobiCash has proved particularly popular with customers finding real value in being able to access cash at any time, even when they forget their wallets behind,” he said.
“We are delighted to have been able to make such innovative service offering for further improvement in our customers’ Islamic banking experience, and are proud to have been the first to introduce this innovate service in Bahrain,” Al Mutawa, added.
“With MobiCash now available for free, we expect even more customers to use this unique service,” he said.
“Being pioneers in Islamic retail banking, Ithmaar Bank is committed to providing premium customer support and delivering an exceptional experience to our customers,” said Al Mutawa. “The MobiCash solution is a perfect example of how seriously we take this commitment,” he said.
MobiCash was selected out of 400 mobile applications from more than 100 countries to receive the prestigious award organized by the International Center for New Media (ICNM) in Salzburg, Austria in 2013. The World Summit Award Mobile is a global initiative within the framework of the United Nations World Summit on the Information Society (WSIS). The Award is in collaboration with UNESCO, UNIDO, UN GAID and WSA-mobile’s key partner, Abu Dhabi Systems & Information Center.