Manama: Bahrain Islamic Bank (BisB) has announced a surge of new customers that registered for the Banks’ End-to-End Mobile Account Opening for Corporate Customers service.
The bank says the initiative was a part of bank’s continuous efforts to simplify money matters and transform traditional customer service to digital solutions.
Since the launch of the Bank’s corporate innovation in September 2020, with approximately 508 corporate customers being able to open an account digitally.
The Banks’ end-to-end digital service allows both individual establishments and Sijili customers to open a corporate account using advanced facial recognition technology via the Bank’s corporate mobile application, BisB Corporate Digital, within a matter of minutes. Through the seamless application, the service provides the ultimate level of convenience completely eliminating the hassle of customers visiting any of the Bank’s branches or Financial Malls in person.
“The corporate account opening digital service is another giant step in achieving our strategy of simplifying money matters for our customers. At BisB, we believe in always pushing the boundaries of innovation in order to deliver banking solutions that will streamline our customers’ financial transactions. With convenience playing a central role in our delivery, we aim to support local businesses and SMEs by giving them the solutions needed to enhance their financial operations. Our successful strides in the digital banking landscape have further cemented the Bank’s position as a leading financial institution in the Kingdom of Bahrain,” Wesam Abdulaziz Baqer, Chief Corporate and Institutional Banking at BisB, said.
With the quickest recorded time for opening an account stands at 4 minutes, the Bank also witnessed a surge in positive reviews from corporate customers that praised the convenience and seamlessness of registration from the comfort of their own home, especially during the ongoing COVID-19 pandemic.
“The process was much easier than I expected; through my experience with other banks, only initial parts of the process were digital, but to complete a service there was always a required bank visit,” Ali Hassan Ibrahim, the founder of ISoft Information Technology, a company specializing in mobile applications, ecommerce, and digital transformation, said while commenting on his experience using the BisB digital app to open a corporate account.
“While using the BisB App, the service was executed digitally from end to end, and was complete in a matter of minutes. As a business owner, banking digitally with BisB has even improved workflow of employees internally, as time used for official and financial transactions has been cut down substantially,” he added.
Nasreen Saif, founder of Meal Craft, and Abdullah Mohammed, founder of B-Roll Photography also commented on the experience at BisB Digital App’s service.
“I work with a lot of brands, and local ministries; the transference of my banking transactions to a fully digital platform has been very practical, especially during a pandemic where physical interaction is best avoided,” said Abdullah Mohammed. Overall the benefits of the digital service has seen a massive surge in usage by businesses due to its comprehensive service offerings.
