In a meeting held at eGA’s head office between VIVA CEO Ulaiyan Al Wetaid and eGovernment Authority CEO Mohammed Ali AlQaed, in presence of a number of officials, both parties discussed the process to launch the service on the portal and the means of upgrading it to provide comprehensive, effective and high-quality services to VIVA’s customers.
“We firmly believe in leveraging the latest practices and partnership initiatives of the public sector. In line with this,we have launched VIVA’s prepaid recharge eService through the eGovernment portal www.bahrain.bh, as a step towards extending more service facilities on a wider scale to further enhance our customer satisfaction,” Al Wetaid, said.
“Work is currently under progress to list postpaid eService on the portal within the following months.”
“We are keen to increase partnerships with the private sector in order to improve collaboration among corporations to achieve better results that are in line with the new eGovernment’s national strategy 2016. This strategy emphasizes on the importance of joint cooperation between the public and private sectors,” said Al Qaed, while expressing his pride in the growing partnership with the private sector which should be given a leading role in contributing to the consolidation of the national economy.
Those wishing to take advantage of the eService can access ‘VIVA Prepaid Line Recharge’ service to enter the required data in swift, easy steps; including the type of package (mobile or broadband), the number and amount to be paid.