MANAMA: The Committee at the Ministry of Industry and Commerce (MOIC) to consider citizens’ complaints and suggestions in line with Ministerial decision were disposed off with appropriate actions, according to an official statement.
“It has been considered by the committee and took appropriate actions by Ministry’s relevant directorates.”
It should be noted that the most of the complaints received by the committee was through the website of the Ministry of Industry and Commerce, and has been allocated a particular relevance to the Committee to consider citizens’ complaints.
“Most of the complaints received on regard to Consumer Protection Directorate, where it reached six complaints, as there were three complaints concerning Commercial Register Directorate and three complaints concerning Bahrain Investment Center. There were five complaints received that don’t relate to Ministry’s functions, however the commission has considered them and transferred them to the competent authorities.
“The Committee welcomed all complaints and proposals related to the ministry to take the necessary. The reviewers should leave their name, address and phone numbers to able to follow up and communicate with them.”